Shipping Policy
Last Updated: 21 July 2026
Thank you for choosing Dua Ains Cakebatik. We are committed to preparing every Cake Batik with care to ensure you receive it in the best condition.
1. Order Processing
- All orders will be processed after full payment has been received.
- Orders are prepared according to our production schedule to maintain freshness and quality.
- Processing times may vary during weekends, public holidays, festive seasons, or periods of high demand.
2. Delivery Coverage
At the moment, Dua Ains Cakebatik only serves customers within Klang Valley and nearby areas.
If you are unsure whether your location is within our service area, please contact us before placing your order.
3. Delivery Methods
We currently offer the following collection options:
Self Pickup
Customers may collect their orders at the following address:
LOT 5912 LORONG SRI CAHAYA 4
JALAN SRI CAHAYA
KAMPUNG MELAYU SUBANG
SHAH ALAM, 40150 SELANGOR
Pickup time will be arranged and confirmed after your order is ready.
Self-Arranged Delivery
Customers may arrange their own delivery using third-party courier services such as:
- Lalamove
- GrabExpress
- Borzo
- Other same-day delivery services
Please ensure your selected rider collects the order at the agreed pickup time.
4. Delivery Responsibility
For orders collected by self-arranged delivery services, the responsibility for the parcel transfers to the customer once the rider has successfully collected the order.
Dua Ains Cakebatik is not responsible for delays, damages, or losses that occur during transportation by third-party delivery providers.
5. Order Collection
Customers are encouraged to collect or arrange pickup promptly once notified that their order is ready to maintain the freshness and quality of the Cake Batik.
6. Contact Us
For any enquiries regarding delivery or pickup, please contact us:
Phone:
016-247 7679
