Privacy Policy
Last Updated: 21 July 2026
At Dua Ains Cakebatik, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.
1. Information We Collect
We may collect the following personal information:
- Full Name
- Phone Number
- Email Address
- Billing and Shipping Address
- Payment Information (processed securely through our payment providers)
- Order History
- Any information you voluntarily provide when contacting us
2. How We Use Your Information
Your information may be used to:
- Process and deliver your orders
- Verify and manage your purchases
- Respond to your enquiries and customer support requests
- Send updates regarding your orders
- Improve our products, services, and website experience
- Inform you about promotions, new products, or special offers (only if you have agreed to receive such communications)
3. Protection of Your Information
We take appropriate technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure.
4. Sharing of Information
We do not sell, rent, or trade your personal information to third parties.
Your information may only be shared with trusted service providers such as payment gateways, courier services, and technology partners when necessary to process your orders and operate our business.
5. Cookies
Our website may use cookies to improve your browsing experience, remember your preferences, and analyze website traffic.
You may disable cookies through your browser settings, although some website features may not function properly.
6. Your Rights
You have the right to:
- Access your personal information
- Request corrections to inaccurate information
- Request deletion of your personal information where applicable
- Withdraw consent for marketing communications at any time
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
8. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with the revised effective date.
9. Contact Us
If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us:
Phone:
016-247 7679
